Strategy and Experience Producer

Kanopi Studios

Project/Practice Management Responsibilities

  • Manages day-to-day operational aspects of a project and scope
  • Gathers project requirements in order to develop project estimates and SOWs
  • Creates and executes project plans, revising as appropriate to meet changing needs and requirements
  • Generates actionable To-do’s for both the internal and client teams, and diligently follows-up to ensure the project or financials are not risked
  • Collaborates with technical leads to identify resources and assign individual responsibilities
  • Makes strategic internal decisions to ensure the delivery of polished, well-executed, and detailed deliverables
  • Removes ambiguity and blockers, and motivates the team to make great choices regarding the execution of their deliverables
  • Reviews deliverables prepared by team to ensure they meet project and business goals before presenting to clients
  • Applies waterfall, agile, or a hybrid of both project management methodologies, while enforcing project standards
  • Minimizes Kanopi’s risk on projects
  • Ensures project documents are complete, current, and stored appropriately
  • Assists with proposal efforts including project scoping, level of effort assessments and project plan development
  • Identifies business development and "add-on" sales opportunities, such as support or additional phases for new scope
  • Works to build positive relationships with client teams
  • Identifies areas of scope creep and build plans for Change Orders or additional phases, as well as opportunities for upselling within the project or for site support after sites launch

Project Accounting and Financial Management Responsibilities

  • Ensures timeline and budget accountabilities are appropriately transparent; shifts to either are documented and the appropriate course of action is taken (i.e. Change Orders are issued with cost and/or timeline implications)
  • Builds and executes detailed project plans, indicating client and internal responsibilities and accountabilities
  • Understands the internal team’s needs throughout the project life cycle
  • Ensures internal reviews and revisions of deliverables are properly managed for team success
  • Utilizes resources efficiently
  • Distills and communicates internal team needs to the client in an organized way
  • Reviews a scope of work and strategizes (with team collaboration as appropriate) how to best use the budget to execute a successful project
  • Provides sound and anticipatory project organization, articulation, and assumptions as needed for sales proposals
  • Ensures proper checkpoints are in place for budget validation throughout the project life cycle (i.e. ensuring developers are reviewing UX and designs effectively)
  • Takes responsibility for logging accurate time against projects in a timely manner
  • Tracks and reports team hours and project expenses internally and in a client-friendly format as appropriate
  • Communicates actual vs. estimated hours to Management Team
  • Monitors and manages project budget
  • Facilitates change logs and change orders to allocate additional budget when applicable
  • Understands basic revenue models, P/L, and cost-to-completion projections, and makes decisions accordingly
  • Proactively identifies, advocates, and acts on areas for internal and process improvement

Communication Skills

  • Grows long-lasting partner relationships with clients
  • Clearly-written communication documents and disseminates recaps, meeting notes, and agendas for client calls to ensure there is a paper trail of needs, blockers, risks, decisions, changes in scope, and approvals
  • Provides a strong voice of reason and leadership during difficult or complex project negotiations
  • Participates in team and client meetings effectively and efficiently
  • Keeps project team well informed of project changes, changes within the organization that affects our daily operations
  • Effectively communicates relevant project information to management
  • Delivers engaging, informative, well-organized presentations
  • Resolves and/or escalates issues in a timely fashion
  • Understands how to communicate difficult/sensitive information tactfully
  • Effectively conveys our message and approach in both written and verbal communications
  • Be the key subject matter expert of your project’s scope to ensure the team is well aware of what is in and what is out of scope - ensure the team is not building in out-of-scope options unintentionally or communicated to the client as if they were in-scope

Website Development Understanding

  • Possesses an understanding in the areas of web development and user experience design
  • Maintains awareness of new and emerging technologies and industry best practices to potentially be applied on client engagements
  • Understands at a high level the abilities and limitations of industry standard technologies


  • Experience leading website development teams in a professional agency setting
  • Strong project management and client relationship - building skills
  • Insights about technology trends and solutions
  • Experience supervising and leading a high-performance team of developers
  • In-depth management experience with WordPress & Drupal
  • Experience managing and working with distributed project teams
  • Proven problem-solving abilities, intelligence, and initiative
  • Ability to thrive under pressure
  • Experience translating complex technical concepts and challenges to business solutions into layman’s terms for non-technical client audiences
  • Ability to manage cross-functional teams that incorporate dev, QA, contract resources, and non-technical account team members
  • Passion for the web and open source development
  • Excellent interpersonal and communication skills
  • Project Management and methodology exposure (waterfall, agile, scrum)
  • Bachelor's or Master's degree in related discipline preferred
  • Passion for the web, open source development, and working with a bunch of fun people with a great sense of humor
  • Must be able to legally work in Canada or the US

This job description is intended to describe the general nature and level of work performed by those assigned to this classification.  This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by Kanopi Studios in accordance with applicable federal, state and local laws.

No agencies, recruiters or overseas applicants.